The Wysdom solution is delivered to customers through a Mobile App or a Web Browser.
Allow your customers to ask any question in multiple languages. Wysdom is a cognitive system that is trained every day using real customer questions. It learns the unique questions and the relevant context that allow it to deliver the best answers every time.
Like any cognitive platform Wysdom is trained constantly. The Wysdom team of knowledge specialists are always analyzing customer behaviour to continuously improve the knowledge in the knowledgebase ensuring the best results for your customers.
by building personalized escalation paths for your customers that will reduce abandonment and increase satisfaction and loyalty.
Real time analysis of all customer behaviour allows the Wysdom knowledge specialists to continuously train the Wysdom system and optimize for your exact customer needs.
Wysdom is built to support the scale and diversity of the devices in the Internet of Things.
Wysdom integrates easily into existing Carrier environments.
From SmartPhones and Tablets to SmartTVs and Desktop Computers, Wysdom can support virtually any piece of hardware.
Our UI can easily be customized to fit your unique application.
Over 90% of customers surveyed say they prefer the Wysdom solution to traditional care channels. Contact us today and get a live customer trial up and running in weeks.
Listen to the new Rogers DeviceAid commercial
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