Wysdom News

16 Nov

CrowdCare’s Award-Winning Multi-Channel Enterprise Bot Solution Now Available in Spanish


CrowdCare’s multi-channel enterprise Bot solution is now available in Spanish, English and French with more languages on the way. Multiple languages and multiple channels are critical to delivering an effective Bot solution. TORONTO, ONTARIO (PRWEB) NOVEMBER 15, 2016 CrowdCare Corporation, provider of the world’s most advanced multi-channel enterprise Bot, is pleased to announce that its […]

Read More
14 Nov

5 steps to training a chatbot (via VentureBeat)


Above: Training a bot in five steps. Image Credit: Shutterstock.com/andrea crisante So you’re thinking of implementing a chatbot, like every other company on the planet. Now, the issue is training the thing. There has been an endless stream of coverage about all of the wonderful things chatbots are going to do for business by automating conversations […]

Read More
27 Sep

If you’re thinking of deploying a bot for customer service you’re wasting your time


With all the hype around bots and the messaging economy it’s easy to see why most people would miss the bigger picture. The harsh truth is that bots in isolation will not deliver any benefits to the enterprise, they will probably turn into a net cash and resource drain instead. The challenge for bots is that they […]

Read More
15 Aug

Is your customer service ready for the IoT?


The IoT customer service challenge Most people agree that the IoT is on it’s way. Sure, it might be overhyped like many emerging technologies, but connecting more and more devices with affordable wireless connections seems like a no-brainer. What will we see from the IoT in two years or 20? No one can say for […]

Read More
16 Jun

CrowdCare adds Facebook messenger support to award winning Wysdom self-care solution


CROWDCARE News Release FOR IMMEDIATE RELEASE CrowdCare adds Facebook messenger support to award winning Wysdom self-care solution June 15, 2016 (Toronto, ON) – CrowdCare, provider of the world’s most advanced artificial intelligence based digital care solutions, has launched its Facebook Messenger interface to allow customers to chat with companies through Messenger and receive rich personalized […]

Read More
18 May

CrowdCare, a leading AI company, appoints Arif Hirani VP Worldwide Sales


News Release FOR IMMEDIATE RELEASE CrowdCare, a leading AI company, appoints Arif Hirani VP Worldwide Sales May 18, 2016 (Toronto, ON) – CrowdCare Corporation, provider of the world’s most advanced artificial intelligence based self-care solutions for connected devices, is pleased to announce that it has appointed Arif Hirani as Vice President of worldwide sales and […]

Read More
17 May

CrowdCare and IBM join forces to bring AI to the Telecom industry


  CrowdCare and IBM join forces to bring AI to the Telecom industry May 17, 2016 (Toronto, ON) – CrowdCare Corporation, provider of the world’s most advanced artificial intelligence based digital care solutions, has developed a relationship with IBM’s Watson group to deliver an Applied AI solution to the telecom industry.  The relationship with IBM […]

Read More
03 May

Crowdcare, a leading AI company, chosen as TiE50 Top Startup


News Release FOR IMMEDIATE RELEASE Crowdcare, a leading AI company, chosen as TiE50 Top Startup May 3, 2016 (Toronto, ON) – CrowdCare Corporation, provider of the world’s most advanced artificial intelligence based self-care solutions for connected devices, is pleased to announce that it has been selected as a “2016 TiE50 Top Start-up” for the prestigious […]

Read More
14 Apr

4 Keys to Finding the Best Self-Care Solution 


As discussed in my last blog, reducing customer effort by enabling digital self-care is a proven way to improve the customer experience. But, how do you choose the right self-care solution for your customers? How do you ensure the self-care tools you put in place are truly effortless to use, easy and convenient to access […]

Read More
18 Mar

Surprise; Your customers just aren’t that into you


When customers have problems or questions about the products and services they use, all they really want is a quick, effective answer. They are probably already in pretty bad mood given that their product or service has failed to deliver as expected, so why further irritate them with a painful support process. Regardless of what […]

Read More