Wysdom News

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04 Jul

5 steps to training your new Bot


By Ian Collins Approx. read: 10 mins. So you’re thinking of implementing a Bot like every other company on the planet but there is this issue about training the damned thing. There has been an endless stream of coverage about all of the wonderful things Bots are going to do for business by automating conversations […]

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27 Apr

CrowdCare at The AI Summit to showcase market-leading, multi-channel enterprise virtual agent powered by artificial intelligence


CrowdCare will highlight Wysdom, its multi-channel cognitive digital care platform powered by artificial intelligence, as a sponsor of the upcoming AI Summit in London. With many years of operational experience analyzing millions of actual customer questions and a proven ability to answer more than 60% of subscriber questions without human intervention, Wysdom is the market-leading […]

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25 Apr

CrowdCare Launches Broadband/Cable Module to Support Demand from MSOs for Multi-Channel Digital Care Bots


CrowdCare Corporation, provider of the world’s most advanced cognitive digital care solution for the enterprise, is pleased to announce the launch of a broadband/cable module for its Wysdom platform. The module supports new contextual data specifically focused on broadband and cable subscribers. TORONTO, ON (PRWEB) APRIL 25, 2017 “Broadband is extremely competitive and the providers […]

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04 Apr

CrowdCare appoints Patrick Heffron to oversee customer success and operations


As a proven technology leader with a strong background in operations and finance, Patrick Heffron is the ideal executive to manage a diverse, global team and continuously improve Wysdom, CrowdCare’s multi-channel digital care platform powered by artificial intelligence.

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16 Mar

CrowdCare Announces Financing to Support Accelerated Growth as Demand for AI Customer Care Technology Surges


CrowdCare announces the closing of a Series A financing. Round led by ScaleUp Ventures with participation from Brightspark Ventures and Mantella Venture Partners. TORONTO, ON (PRWEB) MARCH 16, 2017 CrowdCare Corporation, provider of the world’s most advanced cognitive digital care solution for the enterprise, is pleased to announce the closing of a Series A financing. […]

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10 Mar

ScaleUP Ventures Second Closing – now over $70 million committed


Includes $25 million from the Government of Ontario TORONTO, March 9, 2017 /PRNewswire/ – ScaleUP Ventures Inc. today announced a second closing of $32.25 million, bringing the fund’s total capital commitment to over $70 million. Today’s second closing includes $25 million from the Province of Ontario. ScaleUP was announced in May 2016 with a target to […]

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01 Mar

CrowdCare Showcases Artificial Intelligence Innovations at the World’s Foremost AI Business Summit


AI is already here. It’s happening in all industries; its application in the business environment is growing fast. On many estimates, over the next 10 years, enterprise spending on AI technology will increase from $200m to over $50billion. The AI Summit is the world’s foremost event covering the practical implications of Artificial Intelligence for enterprise […]

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27 Feb

Tier One Service Provider to Extend Use of CrowdCare’s Multi-channel Enterprise Bot Powered by Artificial Intelligence


CrowdCare Corporation, provider of the world’s most advanced cognitive digital care solution for the enterprise, is pleased to announce that a leading tier one Canadian communications and media company is extending its use of Wysdom to provide automated answers to subscriber questions. TORONTO, ONTARIO (PRWEB) FEBRUARY 27, 2017 Powered by Artificial Intelligence, Wysdom uses natural […]

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10 Jan

CrowdCare extends global lead in digital care space with patent awarded for multi-channel bot solution


CrowdCare Corporation, provider of the world’s most advanced multi-channel enterprise bot solution, today announced that the company has been granted its first patent from the U.S. Patent and Trademark Office (USPTO). TORONTO, ON (PRWEB) JANUARY 10, 2017 The invention behind patent number 9,529,579 relates to customer care systems and a dynamic engine to configure software […]

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16 Nov

CrowdCare’s Award-Winning Multi-Channel Enterprise Bot Solution Now Available in Spanish


CrowdCare’s multi-channel enterprise Bot solution is now available in Spanish, English and French with more languages on the way. Multiple languages and multiple channels are critical to delivering an effective Bot solution. TORONTO, ONTARIO (PRWEB) NOVEMBER 15, 2016 CrowdCare Corporation, provider of the world’s most advanced multi-channel enterprise Bot, is pleased to announce that its […]

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