Wysdom News

Monthly Archives: September 2016
27 Sep

If you’re thinking of deploying a bot for customer service you’re wasting your time


With all the hype around bots and the messaging economy it’s easy to see why most people would miss the bigger picture. The harsh truth is that bots in isolation will not deliver any benefits to the enterprise, they will probably turn into a net cash and resource drain instead. The challenge for bots is that they […]

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