Wysdom News

Monthly Archives: February 2016
18 Feb

CrowdCare Now Delivering Enterprise Search As A Turnkey Service To Radically Improve The Customer Self-Care Experience With 50% Of Questions Automatically Answered


February 18, 2016 (Toronto, ON) – Corporation, provider of Enterprise Search as a Turnkey Service for carriers and IoT service providers, is pleased to announce the Wysdom solution now automatically answers more than half of all customer questions. After more than a year of system training using analytics to identify the most common customer questions, […]

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09 Feb

Are you ready for your customer’s high customer service expectations with the IoT?


As I noted in my last blog, more and more IoT devices and services are going to infiltrate every aspect of home, work and play. A key message here to IoT service providers is that customers don’t care about your product or service; they only want them to deliver on promises. Customers don’t want to […]

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