Wysdom News

21 Jun

Don’t Let Bad Bots Make A Poor First Impression


By Tony Vlismas Approx. read: 5-10 mins. Digital customer care poised to be an area of significant savings for consumer facing business’s bottom line in the coming years. No wonder companies are turning to quick-fixes to rapidly implement such solutions; chatbots provide a relatively immediate and inexpensive tool which provide the illusion of a more […]

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Mary Meeker report
15 Jun

Mary Meeker’s Internet Trends Hint at Increasing Adoption of AI in Consumer Space


By Tony Vlismas Approx. read: 5-10 mins. There are surefire signs that spring is transitioning into summer: Google’s I/O, Apple’s Worldwide Developer’s Conference, and Mary Meeker’s Internet Trends Report. 2017 is no different. What has changed this year is the focus – amongst the consistent news of mobile growth and internet usage was data which […]

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13 Jun

AI in the Consumer Space


By the CrowdCare Team Approx. 10-15 min. read   Artificial intelligence is no longer some term thrown around by programmers, engineers, or Hollywood producers. AI is now a major selling point for consumer products, both software and hardware, in how they can automate tasks and make the purchaser’s life that much easier. As you’ll find, […]

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27 Apr

CrowdCare at The AI Summit to showcase market-leading, multi-channel enterprise virtual agent powered by artificial intelligence


CrowdCare will highlight Wysdom, its multi-channel cognitive digital care platform powered by artificial intelligence, as a sponsor of the upcoming AI Summit in London. With many years of operational experience analyzing millions of actual customer questions and a proven ability to answer more than 60% of subscriber questions without human intervention, Wysdom is the market-leading […]

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25 Apr

CrowdCare Launches Broadband/Cable Module to Support Demand from MSOs for Multi-Channel Digital Care Bots


CrowdCare Corporation, provider of the world’s most advanced cognitive digital care solution for the enterprise, is pleased to announce the launch of a broadband/cable module for its Wysdom platform. The module supports new contextual data specifically focused on broadband and cable subscribers. TORONTO, ON (PRWEB) APRIL 25, 2017 “Broadband is extremely competitive and the providers […]

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17 Apr

CrowdCare to Deploy AI Virtual Agent in Facebook Messenger for Tier-One North American Carrier


CrowdCare is set to turn on Wysdom in Facebook Messenger for a tier-one North American communications and media giant. The virtual agent is powered by artificial intelligence and can provide quick, accurate responses to more than 100,000 actual subscriber questions. Toronto, ON – April 17, 2017 – CrowdCare Corporation, provider of the world’s most advanced […]

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13 Apr

CrowdCare Appoints Tony Vlismas to Oversee Marketing and Help Drive Continued Adoption of AI Virtual Agent for the Enterprise


As a proven marketing leader with an extensive background in several notable startups, Tony Vlismas will help CrowdCare communicate its success as an innovator and leader in cognitive digital care powered by artificial intelligence. Toronto, ON – April 13th, 2017 – CrowdCare Corporation, provider of the world’s most advanced cognitive digital care solution for the […]

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04 Apr

CrowdCare appoints Patrick Heffron to oversee customer success and operations


As a proven technology leader with a strong background in operations and finance, Patrick Heffron is the ideal executive to manage a diverse, global team and continuously improve Wysdom, CrowdCare’s multi-channel digital care platform powered by artificial intelligence.

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16 Mar

CrowdCare Announces Financing to Support Accelerated Growth as Demand for AI Customer Care Technology Surges


CrowdCare announces the closing of a Series A financing. Round led by ScaleUp Ventures with participation from Brightspark Ventures and Mantella Venture Partners. TORONTO, ON (PRWEB) MARCH 16, 2017 CrowdCare Corporation, provider of the world’s most advanced cognitive digital care solution for the enterprise, is pleased to announce the closing of a Series A financing. […]

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10 Mar

ScaleUP Ventures Second Closing – now over $70 million committed


Includes $25 million from the Government of Ontario TORONTO, March 9, 2017 /PRNewswire/ – ScaleUP Ventures Inc. today announced a second closing of $32.25 million, bringing the fund’s total capital commitment to over $70 million. Today’s second closing includes $25 million from the Province of Ontario. ScaleUP was announced in May 2016 with a target to […]

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