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AI based Digital Care
will revolutionize your customer care.

Reduce contact volumes and increase NPS. Your customers can ask their questions using natural language and receive contextual and personalized answers from our AI solution

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AI based Digital Care plus a turnkey service to continuously teach it so it gets smarter every day.

Allow your customers and CSRs to ask any question using Natural Language. Whether they’re using a search bar, chatbot or voice interface, customers expect personalized intelligent answers.

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The gadgets in our lives are awesome until they don’t work.

Customer experience is the ultimate differentiator. Don’t leave your customers out in the cold when they have questions. Give them the AI based self-care tools they want.
Millions of customers are using Wysdom AI today to get quick, effective and personalized answers to their questions.





Current self-care solutions are
failing your customers.


Web searches return thousands of results forcing your customers to work to filter out the irrelevant info, forums deliver mostly noise and take up customer’s time. The problem is that these tools are blind to customer’s unique characteristics and the answers are generally useless.

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Introducing Wysdom

Wysdom is a turnkey AI based Digital Care solution. Wysdom combines the latest in AI technologies with massive amounts of data to deliver targeted relevant solutions directly to customers. Wysdom is delivered as a turnkey solution, all the tech hosted in the cloud and the AI training is part of the package.

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CrowdCare has created a cognitive Customer Care solution

that solves today’s problems and scales to the size of the IoT. Wysdom uses Natural Language Processing enhanced by data from many sources and a turnkey analytics driven knowledge management solution. This service can be delivered through a native app, web browser or CRM tool to ensure your customers get the best knowledge to satisfy their needs.

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CrowdCare uses a stream of real customer questions

to continuously train the Wysdom AI. The training includes adding meta-data to every article allowing an article to “find” the customer when they need it without the typical hassles involved in traditional self-care.

Built for the Internet of Things

Help has never been closer

Wysdom is built to support the scale and diversity of the devices in the Internet of Things. Wysdom integrates easily into existing Carrier environments and can support virtually any piece of hardware.

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Case Study

Tier 1 NA Carrier

Using the Wysdom turnkey knowledge service delivered through a native app directly to customers results in over 50% of customer questions answered and not escalated.

Download Case Study
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Internet of Things. It's only Talk. Or is it?

xiRadio’s 4th Radio broadcast features a tremendous panel of IoT Gurus.The panel included CrowdCare’s very own Jeff Brunet who had a very informative discussion about the IoT.

Listen Here